Refund Policy

Effective Date: 30/7/26

At DiskountBazaar, customer satisfaction is our priority. This Refund Policy explains the conditions under which refunds are available for products purchased through our website or mobile application.

By placing an order with DiskountBazaar, you agree to this Refund Policy.

1. Refund Eligibility

You may be eligible for a refund if:

1. You receive a damaged product.
2. You receive a defective or non-functional product.
3. You receive an incorrect item.
4. Your order is lost during shipment.
5. Your order is cancelled before shipment.
6. Your order cannot be delivered due to reasons attributable to DiskountBazaar.

Refund eligibility is subject to verification and approval.

2. Non-Refundable Items

Refunds may not be available for:

1. Products damaged after delivery due to misuse or improper handling.
2. Items returned without original packaging, accessories, manuals, or invoices (where required).
3. Products showing signs of use, alteration, or physical damage caused after delivery.
4. Products marked as Non-Returnable, Final Sale, or Clearance, unless they arrive damaged or defective.
5. Digital products, downloadable content, gift cards, or other items specifically identified as non-refundable.

3. Return Window

Eligible products must be returned within the return period displayed on the product page or order details.

Return requests submitted after the applicable return window may not be accepted unless required by applicable law.

4. Refund Process

After your returned product is received:

1. The product will be inspected.
2. We will verify its condition and eligibility.
3. If approved, your refund will be processed.
4. You will receive confirmation via email or SMS.

If the return does not meet the eligibility requirements, the refund request may be declined.

5. Refund Method

Approved refunds will generally be issued using the original payment method used for the purchase.

Depending on the payment method, refunds may be processed to:

1. Credit Card
2. Debit Card
3. UPI
4. Net Banking
5. Digital Wallet
6. Bank Account (where applicable)

6. Refund Timeline

Once approved, refunds are typically processed within 5–10 business days.

The time required for the refunded amount to appear in your account may vary depending on your bank, payment provider, or financial institution.

7. Order Cancellation Refunds

If an order is cancelled before shipment, any eligible payment received will be refunded to the original payment method.

If the order has already been shipped, you may need to complete the return process before a refund can be issued.

8. Damaged, Defective, or Incorrect Products

If you receive a product that is damaged, defective, or different from what you ordered:

1. Report the issue as soon as possible through your account or by contacting Customer Support.
2. Provide photographs or other information if requested to help verify the issue.
3. Upon approval, we may offer a replacement, repair (where applicable), or refund.

9. Partial Refunds

In certain situations, only a partial refund may be issued, including:

1. Items returned with missing accessories.
2. Products returned in a condition different from how they were received.
3. Refunds reduced due to applicable shipping or service charges where permitted by law.

10. Failed or Delayed Refunds

If you have not received your approved refund:

1. Verify your bank account or payment method.
2. Contact your payment provider or bank, as processing times may vary.
3. If the issue continues, contact DiskountBazaar Customer Support for assistance.

11. Fraud Prevention

DiskountBazaar reserves the right to refuse refunds or returns if we detect:

1. Fraudulent transactions
2. Abuse of the return policy
3. Excessive return activity
4. False claims
5. Unauthorized account activity

Appropriate action may include cancellation of orders or suspension of customer accounts.

12. Changes to This Policy

We may update this Refund Policy from time to time.

Any changes will become effective when the updated policy is published on our website or mobile application.

13. Contact Us

If you have any questions about this Refund Policy or need assistance with a return or refund, please contact us:

DiskountBazaar

Email: diskountbazaar111@gmail.com

Phone: +91-9888527776

Website: www.diskountbazaar.com

Business Hours: Monday–Saturday, 10:00 AM – 7:00 PM

At DiskountBazaar, we are committed to providing a fair, transparent, and customer-friendly refund process. Our goal is to resolve eligible refund requests promptly while ensuring a secure shopping experience for all customers.